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Privacy Policy

RadarRadar takes the trust you have put in us with your information very seriously. 
 
This page details RadarRadar’s online privacy practices, covering the type of data we collect, how we collect and how we use and share this data with others. This policy applies to all RadarRadar affiliate companies and to all RadarRadar websites and applications, including mobile and browser apps and software (or “apps”). We have attempted to make the below document as easy as possible to understand. If you have any concerns or unanswered questions, please contact us on info@radarradar.com.

Data collection

Personal data is collected and processed in accordance with this privacy statement and the applicable laws, including the General Data Protection Regulation (Regulation EU 2016/679) (GDPR).

What information we collect
RadarRadar and third parties working on our behalf may collect a variety of personal information, depending on your use of our website and apps. Personal information may include, but is not limited to, name, address, e-mail address, phone number, and other contact information.

​In addition, RadarRadar, third parties working on our behalf, and our partners may collect other information about your use of our apps and website and other websites.

How we collect it
RadarRadar collects information you provide when you express an interest in obtaining additional information about RadarRadar apps and services. This occurs when you fill out a form requesting a demonstration, subscribe to our newsletter, request marketing documentation be sent to you or provide us with feedback.

On our website and apps, RadarRadar, third parties working on our behalf, and our partners, including social networking sites, may also place, view, and/or use “cookies,” web server logs, web beacons, and other electronic tools to collect information about your use of the Tradesparent and other websites.

​Our website is hosted on the Craft platform. Craft provides us with the online platform that allows us to present and/or sell our products and services to you. Your data may be stored through Craft’s data storage, databases and the general Crafts applications. They store your data on secure servers behind a firewall. 

This website also uses Google Analytics, a web analytics service provided by Google. Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information to evaluate your use of the website, compiling reports on website activity for website operators and providing other services related to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf.

Google will not associate your IP address with other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however, please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to process data about you by Google in the manner and for the purposes set out above. You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie will be set to prevent your data from being collected on future visits to this site: Disable Google Analytics. Alternatively you can prevent Google's cookie generated collection of data, referring to your use of the website (incl. your IP address), plus the processing of the data, by downloading and installing the browser-plugin, which you can find here.

We collect the content, communications, and other information you provide when you use our apps and other products. This can include information in or about the content you provide (like metadata), such as the date a file was created. We also collect information about how you use our apps and other products, such as the features you use and the actions you take.

Using your data

How we use your personal information
RadarRadar may use your information in several ways:

  • To provide access to our products, services, and customer support, and to assist with the technical functioning of our site.
  • To enhance your experience with the RadarRadar website and apps and other parts of the organization through analysing the usage trends and preferences of our customers.
  • To communicate with you and provide information about the web site and RadarRadar services. Generally, you can opt-out of receiving such promotional communications.
  • For business purposes, including creating new data sets based on anonymized and aggregated data. Aggregated information is also used to collect and spot trends in application usage. We may disclose information on an anonymized and aggregated basis to third parties, without restriction. Efforts will be made to assure that individual companies will not be recognizable in these aggregate statistics.
  • Collected information is also used by the development and management team to detect, investigate and fix issues that may arise, and maintain our website and apps.
  • We also reserve the right to use data where individual people or companies have given explicit permission.

What do we do with your cookie information?
We use cookies and similar technologies to collect data about the visitors of our Website and Application with the purpose of updating and improving the Website and Application, as well as to provide our visitors and customers with the best experience and most relevant material. Cookies are small text files that are placed on your computer, tablet or smart phone by our Website and/or Application during your visit, that gather information and store it in log files.

We may use cookies to:

  • Personalize our services;
  • Provide customized advertisements, content, and information;
  • Monitor and analyze the effectiveness of our services, products, and third-party marketing activities;
  • Monitor aggregate site usage metrics such as total number of visitors and pages viewed;
  • Track your entries, submissions, and status in any promotions or other activities.

Please visit the Cookie Policy on our website to learn more.

Will we be contacting you via email and can you opt out? 
We may use your email address or other information you provide to contact you for administrative purposes, such as customer service, or to send communications, including updates on promotions and events, relating to products and services offered by us and by third parties we work with. You have the ability to opt-out and we include detailed unsubscribe instructions at the bottom of each email.

How long do we keep your data?
RadarRadar will retain your personal information only as needed to provide you services and perform sales and marketing operations. We will retain and use your personal information only as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Additional information regarding requesting a change or deletion of your information can be found below.

​If you no longer wish to receive our newsletters and promotional communications, you may opt-out of receiving them by following the instructions included in each newsletter or communication or by emailing us at info@radarradar.com.

Below we provide a specification of usage and storage of personal data:

– To provide our services to you and administer your account with us, we may process your name, contact details, function and company you are working for, financial data and account information.

The legal ground for this processing activity is the performance of our contract with you. The personal data will be retained the duration of our contract with you.

– To manage our relationship with you and communicate with you, for example by answering your questions, we may process your name, contact details, account information and any other personal data provided by you.

The legal ground for this processing activity is the performance of our contract with you or the necessity for our legitimate interests (e.g. to provide support and respond to your questions). The personal data will be retained for 2 years after termination of our contract with you.

– To administer our Website and Application, diagnose problems, protect our business, resolve disputes or troubleshoot problems and to prevent potentially prohibited or illegal activities, we may process your IP address, browser type and version.

The legal ground for this processing activity is the necessity for our legitimate interests (e.g. for running our business, IT services, network security and prevention of fraud or other illegal activities). The personal data will be retained for a maximum period of 24 months.

– To measure interest in and improve our Website and Application, and customise your user experience, we may process data about your use of our Website or Application (e.g. hyperlinks clicked on) or your location.

The legal ground for this processing activity is the necessity for our legitimate interests (e.g. to keep our Website and Application updated and relevant) or your consent. The personal data will be retained for 24 months or, if the processing is based on your consent, until the moment you withdraw your consent.

– To notify you about promotions and special offers, as well as the (additional) services we offer that may be of interest to you, we may process your name, account information and contact details.

The legal ground for this processing activity is your consent or the necessity for our legitimate interests (where allowed by applicable telecommunication and privacy law). The personal data will be retained for 2 years after termination of our contract with you or, if the processing is based on your consent, until the moment you withdraw your consent.

– For recruitment purposes, we may process your name, contact details and information included in your application letter or curriculum vitae (CV), your job/education history and assessment information.

The legal ground for this processing activity is the necessity for our legitimate interests (e.g. assessing your suitability with regard to the position to which you are applying) or your consent. The personal data will be retained for a period of 4 weeks, unless we have your consent to keep the personal data on file for a period of 1 year (e.g. to contact you with regard to job openings).

– To comply with a legal obligation to which we are subject, such as administration or tax obligations under applicable law, we may process your name, contact details, account information and financial data.

The legal ground for this processing activity is to comply with our legal obligation(s) (e.g. tax and administration obligations). The personal data will be retained for a period of 7 years (as required by law), unless longer retention is required to exercise or defend legal claims.

​In our promotional material and website, we use customer testimonials. These have required the consent of the individuals and their company.

What are your rights with regard to personal data and how do we respect them?
You have the following rights with regard to your personal data:

– Right to access: request an overview of the personal data that we process, to check whether your personal data is accurate and complete.

– Right to rectification: correct your personal data if it is factually incorrect or incomplete. You may also supplement any incomplete data we have, taking into account the purposes of the processing.

– Right to object: object to our use of your personal data for direct marketing or because of personal circumstances. We will comply with this request if we do not have an overriding legitimate ground for the processing.

– Right to erasure or ‘right to be forgotten’: ask us to delete your personal data, for example if your personal data is no longer necessary for the purposes for which we collected it or if you withdraw your consent if the processing is based on consent and no other legal ground exists.

– Right to restrict processing: ask us to limit the way we use your data if you have a particular reason for it (e.g. if the accuracy of the personal data is contested by you).

– Right to data portability: request us to receive the personal data that concerns you. You may also request us to send this personal data to a third party, where feasible and permitted under applicable law.

You also have the right to lodge a complaint to the supervisory authority (Autoriteit Persoonsgegevens) about the way we process your personal data. We would, however, appreciate the chance to deal with your concerns before you approach the supervisory authority, so please contact us in the first instance.

You can exercise your rights by filing a request by e-mail to info@radarradar.com. We aim to address your requests as quickly as possible and in any case within one month after receiving such request. If we require more time to complete your request, this one month term may be extended with two months. In such event, we will notify you within one month after receipt of your request and explain why and provide reasons for the delay.

In some cases we may deny your request, and we will notify you of the reason for denial, but only if permitted by law. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights).

Data Security

How do we protect your data?
RadarRadar takes data security very seriously and we use industry-standard physical, technical, and administrative procedures. These measures include computer safeguards and secured files and buildings.

Our services use industry-standard Transport Layer Security (TLS) encryption. All supplied sensitive and credit card information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway provider’s database only to be accessible by those authorized with special access rights to such systems and are required to keep the information confidential.

​We stress, however, that no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee absolute security. If you have any questions about our security protocols, please email us at info@radarradar.com.​

How can you improve your data security from side?
When logging into the RadarRadar website and apps, you should take every precaution to protect your own personal information, change your passwords often, use a combination of letters, numbers and symbols, and make sure you use a secure browser.


Sharing Data with Third Parties​

Do we share your information with third parties?
We may share certain information, including your personal information, with third parties for the following reasons:

  • To help service providers assist in operating our business.
  • To comply with the law or in response to a subpoena, court order, government request, or other legal process.
  • To produce relevant documents or information in connection with litigation, arbitration, mediation, adjudication, government or internal investigations, or other legal or administrative proceedings.
  • To protect the interests, rights, safety, or property of RadarRadar or others.
  • To enforce any terms of service or other legal disclosures on or related to this website or apps.
  • In connection with a sale or other transfer of all or some of the assets of Tradesparent and/or in connection with a sale or merger of RadarRadar or any division of RadarRadar.
  • To provide you with the services or products requested by you, and to perform other activities for business and marketing purposes related to such services and products.
  • We may disclose information about our users on an anonymized and aggregated basis to third parties, without restriction. Efforts will be made to assure that individual companies will not be recognizable in these aggregate statistics. We also reserve the right to use data where companies have given explicit permission.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.